The EMAIL police "Captain Lillard" man, investigate real crimes not emails and stay up to date with your Chief before ever knocking on my door again.
"Captain Colin Lillard" the Email Police
If my memory serves me correctly he was the officer who knocked on my door back in January 13, of 2023 about emails that are now a part of my civil case against 4 family's that I filed in January 28th, of 2025 due to lack of any civil attorney's in the area. The now Chief Marshall told me once "in his opinion, it was in my head" well this harassment from his second in command over supposed emails when he didn't identify himself nor did he show me which emails he was talking about is exactly what my civil case is concerning, the MISUSE OF POLICE OR EMERGENCY services is one of the many things, including obstruction of justice, IIED, NIED, and gave advice to the defendants almost leading to a simple trespass yet he has not ever gave me one single bit of advice. In my opinion they all need some BIAS training because when I called the cops each and every time even when I was physically harassed by my father the officer put in the report that I "claimed" and my dad just happened to omit he busted in my door and pushed me around for wanting the truth and justice of which he believes I guess that laws do not apply to him, he is going to find out the hard way, HE IS WRONG. Just like I told the Chief, I would go as high as necessary to get a proper investigation and the last knock on my door that happened tonight by the "email police" is the final straw so I sent my complaint to the attorney general, then my story to every news station and local newspaper, because the lack of accountability and transparency with these and other city officials is very apparent and has gone unchecked for way to long, someone must be held accountable just like I'm holding those whom I believe to have tortured me accountable to prove they didn't do it but by the way they have dodged being served yet somehow misued the police who work IN DOVER once again is the problem, and he also lied and said he didn't know about the case and I guess I made the mistake of thinking the Chief Marshall of Dover was an honest officer out for the good of the public but if he didn't ever keep his second in command even remotely in the loop as to my ongoing case and now continued harassment by the police of DOVER then they need to go back to training and learn about BIASES and DE-ESCALATION techniques of which they are extremely lacking... luckily I do have copies of all the evidence I turned into who I thought I could trust but clearly, I cannot even trust him to keep his own officers in the loop or investigate actual crimes, he just investigates complaints, but now the complaints on them, hopefully the attorney general will take the complaint I sent them seriously unlike the Dover Police have for the past 2 years. Emails, I mean OML he didn't even say which defendant complained but the pope county sheriff who tried to serve the defendants and let them refuse service needs to learn how to be a process server and do his job. How many people in civil service in this county don't know how to do their job these days??? the list just keeps on growing..
I'd say if he's the email police then why can't he tell me how my facebook got hacked, 2 accounts got created without my consent, my optimum got messed with and chrome remote desktop got installed on my computer in 2023? He has no jurisdiction over any telecommunications or digital messaging and lacks the ability to actually investigate anything or he would have and should have taken the most honest of the people in the nearest vicinity whom I am currently suing. I would say he just used heuristic data or the most readily available and has not investigated a single thing yet he tells my aunt an app that truly scared her is nothing to be concerned about, the real concern is THEY NEED TO OPEN THEIR EYES and listen to people instead of judging or assuming which is what a good detective would do, assume nothing, and only base things on FACTS. Arkansas is the LEAST transparent of all the states in political funding and obviously in other aspects too, from my perspective YOU GOTTA GIVE RESPECT TO GET RESPECT. End of story.
What's funny is he said no particular person, nor the content that was complained about so am I supposed to stope emailing all together, which I will not do, or what did I say and who did I say it to because I send out a lot of emails to all sorts, even people above him, state representatives, and much more. So since he couldn't be specific at all I'm completely disregarding what he told me and when he can respect me enough to get a little more information before knocking on MY DOOR then first try CALLING like the last chief did and be specific about what's being complained about PERIOD.
No, there is generally no legal way for a person to permanently avoid being served with court documents. Deliberately evading service is considered obstruction of the legal process.
Some key points about avoiding service:
-
Defendants have a legal obligation to accept proper service of process when a lawsuit is filed against them. They cannot simply refuse to be served.
-
If a defendant is actively avoiding or refusing service, the court has the authority to allow alternative methods of service, such as publication or posting the summons. This ensures the defendant is still provided proper notice.
-
Continued evasion of service can result in the court granting a motion for default judgment against the defendant. This means the plaintiff can win the case by default if the defendant refuses to participate.
-
In extreme cases, a defendant's willful evasion of service may even be considered contempt of court, which can lead to the court imposing sanctions or even issuing a warrant for the defendant's arrest.
The bottom line is that the law does not permit defendants to permanently escape being served with a lawsuit. The court has ways to compel service and ensure the defendant receives proper notice of the proceedings against them. Attempting to avoid service indefinitely is not a viable legal strategy.
Effective problem-solving also involves generating a range of possible
solutions, focusing on preventive interventions, and mobilizing community
resources to address underlying causes rather than just symptoms
Negotiation Skills:
Officers use negotiation to resolve conflicts peacefully, seeking solutions
that address the interests of all parties involved.
Key negotiation techniques include active listening, clear communication,
empathy, and the ability to remain calm and impartial under pressure.
Building partnerships and involving community stakeholders in the
negotiation process can lead to more sustainable and accepted outcomes5.
By applying these skills, officers can more effectively prevent crime, resolve
disputes, and foster positive relationships with the communities they serve
Scenario-Based Training
o Practicing de-escalation in realistic, high-stress situations
Practicing de-escalation in realistic, high-stress situations is a cornerstone of
effective law enforcement training. Scenario-based training immerses officers in
lifelike, high-pressure environments that closely mimic the unpredictable and
emotionally charged situations they may face on duty. This hands-on approach
allows officers to:
Apply De-escalation Techniques: Officers practice communication skills,
active listening, emotional intelligence, and problem-solving in controlled
but challenging scenarios, such as mental health crises, domestic disputes, or
confrontations with aggressive individuals.
Receive Real-Time Feedback: Trainers and peers provide immediate
feedback and coaching, helping officers reflect on their actions and refine
their techniques for future encounters5.
Build Psychological Preparedness: Repeated exposure to realistic
scenarios helps officers develop resilience and confidence, making it easier
to remain calm, patient, and professional under stress6.
Utilize Technology: Advanced tools like virtual reality (VR) simulators are
increasingly used to create immersive, interactive scenarios that require
officers to make split-second decisions and adapt their de-escalation
strategies in real time
Understand When De-escalation May Fail: Effective training also
prepares officers for situations where de-escalation is not possible and force
may be required, ensuring they understand legal and agency guidelines for
such decisions.
Research shows that such scenario-based de-escalation training leads to significant
reductions in use-of-force incidents, injuries to both officers and civilians, and
builds community trust by demonstrating a commitment to peaceful conflict
resolution.
o Specialized modules for mental health crises, domestic disputes, and
other common encounters
Specialized training modules for law enforcement are crucial for effectively
responding to mental health crises, domestic disputes, and other common
encounters. These modules are designed to equip officers with the knowledge,
skills, and resources needed to safely and appropriately manage complex, high-
stress situations.
Key Features of Specialized Modules:
Mental Health Crises: Programs such as Crisis Intervention Team (CIT)
training and Crisis Response and Intervention Training (CRIT) provide
comprehensive education on recognizing signs and symptoms of mental
illnesses, substance use disorders, and developmental disabilities. Officers
learn de-escalation techniques, legal considerations, and how to connect
individuals in crisis with appropriate community resources, prioritizing
diversion from the criminal justice system when possible.
Domestic Disputes: While not always a separate module, scenario-based
training often includes realistic simulations of domestic violence and family
conflict. Officers practice communication, risk assessment, and de-
escalation strategies tailored to the unique dynamics of domestic disputes,
with a focus on victim safety and appropriate intervention.
Scenario-Based Skills: Specialized modules use interactive, scenario-based
learning to allow officers to practice their responses in lifelike situations.
This hands-on approach helps reinforce skills in de-escalation,
communication, and decision-making under stress.
Community Engagement and Collaboration: Training emphasizes the
importance of partnerships with mental health providers, advocacy
organizations, and individuals with lived experience. Officers are taught to
utilize community resources and work collaboratively to achieve better
outcomes for individuals in crisis
Legal and Policy Considerations: Modules cover relevant laws, policies,
and best practices for responding to behavioral health crises and domestic
disputes, ensuring officers understand their responsibilities and the options
available for safe resolution
Ongoing Training and Accountability: Many programs advocate for
regular refresher courses and performance measures to ensure skills remain
current and effective, and to hold officers accountable for their responses.
These specialized modules are proven to enhance officer safety, reduce
unnecessary arrests, and improve outcomes for individuals experiencing crises,
making them a vital component of modern law enforcement training.
o Peer-led feedback and coaching for continuous improvement
Peer-led feedback and coaching play a vital role in continuous improvement within
law enforcement by fostering a supportive environment where officers can learn
from one another and enhance their skills.
Verbal Peer Feedback: Research shows that verbal feedback from peers
can significantly improve police officers’ performance, motivation, and job
satisfaction. Peer feedback helps identify areas for development, reinforces
positive behaviors, and encourages reflection on practice. It is most effective
when delivered constructively and integrated into regular workplace learning
programs.
Peer Assessment Methods: Peer evaluation techniques—such as peer
nomination, ranking, and rating—have been shown to align closely with
formal supervisor assessments and objective performance measures. Among
these, peer ranking tends to have the highest correlation with other
evaluations, suggesting it is particularly effective for identifying strengths
and areas for growth. Notably, peer assessments are consistent and not
substantially influenced by personal friendships, supporting their reliability
as a tool for professional development.
Peer Support Programs: Structured peer support initiatives, like the
"Power in Peers" curriculum, train officers to provide feedback, active
listening, and coaching to colleagues. These programs not only assist
officers in managing stress but also promote skill development and
resilience. Peer-led support is often more approachable and less stigmatized
than seeking external help, leading to higher participation and greater impact
on officer wellness and performance.
By integrating peer-led feedback and coaching into ongoing training and daily
practice, law enforcement agencies can create a culture of continuous learning,
accountability, and mutual support, ultimately enhancing both individual and
organizational effectiveness.
4. Integration and Professional Practice
Linking Bias Awareness with De-escalation
o How unchecked biases can escalate situations
Unchecked biases can escalate situations in law enforcement by prompting officers
to make rapid, assumption-driven decisions that increase tension and risk for all
involved. For example, studies show that police stops which end in escalation—
such as arrest, handcuffing, or search—often begin with officers issuing immediate
commands and failing to explain the reason for the stop. This approach, influenced
by underlying biases, is perceived as aggressive and disrespectful, particularly by
Black drivers, leading to heightened negative emotions, fear of force, and distrust.
Biases, especially when combined with discretion, inexperience, and high
cognitive demand, make officers more likely to interpret ambiguous behavior as
threatening or noncompliant, resulting in unnecessary escalation. Officers may
also feel compelled to assert authority when they sense their legitimacy is being
questioned, which can further intensify confrontations—especially if racial or
gender stereotypes are at play.
Unchecked biases undermine de-escalation efforts, as officers may default to
command-and-control tactics instead of communication and patience, increasing
the likelihood of excessive force, injuries, and damaged community trust. These
patterns highlight the urgent need for bias awareness and de-escalation training to
prevent routine encounters from spiraling into harmful or even tragic outcomes.
o Using bias recognition to inform de-escalation strategies
Using bias recognition to inform de-escalation strategies is essential for effective,
fair, and safe policing. When officers are trained to recognize their own implicit
and explicit biases, they become more aware of how assumptions or stereotypes
might influence their perceptions and reactions during high-stress encounters. This
self-awareness allows officers to pause, reassess situations objectively, and choose
de-escalation techniques that are tailored to the specific context and individual
involved, rather than relying on automatic or biased responses.
For example, recognizing that a subject’s behavior may be influenced by factors
such as mental health issues, language barriers, or cultural differences—rather than
deliberate noncompliance—enables officers to adjust their approach, use more
effective communication, and avoid unnecessary escalation. Bias recognition also
encourages officers to employ empathy, active listening, and respect, which are
proven to build trust, reduce tension, and increase voluntary compliance.
De-escalation training that incorporates bias awareness has been shown to reduce
use-of-force incidents and injuries among both civilians and officers, while also
improving community trust and officer decision-making. In summary, integrating
bias recognition into de-escalation strategies leads to more equitable, thoughtful,
and successful outcomes in police-community interactions.
Community Engagement and Trust-Building
o Engaging with community members to foster mutual respect
Engaging with Community Members to Foster Mutual
Respect
Building mutual respect between law enforcement and the communities they serve
is foundational for effective policing, public safety, and community trust. Here’s
how officers and agencies can actively engage with community members to foster
genuine respect:
1. Open, Two-Way Communication
Host Community Forums: Regular town halls, listening sessions, and
Q&A events allow residents to voice concerns, ask questions, and provide
feedback directly to law enforcement leaders and officers.
Transparent Information Sharing: Keeping the public informed about
policies, procedures, and ongoing initiatives builds credibility and reduces
suspicion.
2. Participatory Problem-Solving
Collaborative Initiatives: Involve community members in developing
solutions to local issues, such as neighborhood watch programs, youth
outreach, or traffic safety campaigns.
Advisory Boards: Establish citizen advisory boards to provide ongoing
input and help shape department priorities.
3. Presence Beyond Enforcement
Attend Community Events: Officers should participate in local festivals,
school activities, and cultural celebrations to build relationships outside of
enforcement contexts.
Volunteerism: Encourage officers to volunteer in local organizations or
causes, demonstrating genuine investment in the community’s well-being.
4. Culturally Responsive Policing
Cultural Competency Training: Equip officers with knowledge about the
cultural backgrounds, traditions, and values of the communities they serve.
Language Access: Provide translation services and recruit bilingual officers
to break down communication barriers.
5. Consistent and Respectful Interactions
Professional Conduct: Treat every individual with dignity and respect,
regardless of background or circumstance.
Active Listening: Show empathy and understanding during all interactions,
especially in moments of conflict or crisis.
6. Accountability and Responsiveness
Accessible Complaint Processes: Make it easy for community members to
share concerns or file complaints, and respond promptly and transparently.
Follow-Up: After incidents or community meetings, follow up with
residents to report progress or actions taken.
Benefits of Mutual Respect
Increased Trust: Communities are more likely to cooperate with police,
report crimes, and participate in public safety efforts.
Reduced Tension: Respectful engagement helps prevent misunderstandings
and de-escalate potential conflicts.
Better Outcomes: Mutual understanding leads to more effective problem-
solving and safer, healthier neighborhoods.
In summary: Engaging with community members through open communication,
collaboration, and respectful daily interactions is key to fostering mutual respect.
This approach not only enhances public trust but also empowers law enforcement
to serve more effectively and equitably.
o Transparency and accountability in policing practices
Transparency and accountability are foundational to maintaining public trust and
integrity in policing. Transparency involves making policies, procedures, data, and
decision-making processes open and accessible to the public, allowing community
members to understand why police actions are taken and to hold agencies to high
standards. Accountability ensures that both individual officers and entire
departments are held responsible for their actions, particularly in cases of
misconduct or when outcomes raise concerns about fairness or legality
Key Practices for Transparency and Accountability in Policing:
Public Reporting: Agencies are increasingly making use-of-force reports,
disciplinary actions, and related narratives public, sometimes including
demographic details and video footage. This openness allows the public to
scrutinize police actions and understand the context behind them
External Oversight: Independent bodies, such as civilian oversight boards,
are crucial for reviewing complaints, investigating incidents, and making
impartial recommendations. These bodies help ensure investigations are fair
and not solely controlled by the police department itself
Accessible Complaint Processes: Departments should make it easy for the
public to submit complaints—allowing for anonymous submissions,
multiple languages, and online or in-person options. Investigations should
follow clear, publicly posted procedures, and not be prematurely closed if a
complainant stops cooperating or an officer leaves the department
Enhanced Documentation: Comprehensive reporting and documentation
protocols for incidents, arrests, and use of force enable thorough review and
analysis, supporting both transparency and accountability
Community Engagement: Regular engagement with the public, such as
open forums and advisory boards, helps agencies understand community
concerns and priorities, and provides a platform for feedback on law
enforcement conduct
Legislative and Policy Reforms: Recent measures include establishing
independent investigators for serious incidents, requiring body-worn
cameras, mandating officers to provide badge numbers and complaint
instructions, and reducing barriers to holding officers accountable in civil
and criminal proceedings
In summary, robust transparency and accountability mechanisms—such as public
reporting, independent oversight, accessible complaints, and community
engagement—not only deter misconduct but also foster trust and legitimacy,
making policing more effective and equitable
o Ongoing education and booster sessions to reinforce skills3
Assessment and Feedback
o Real-time feedback during scenario training3
o Self-assessment and peer review
Certification and Standards
o Alignment with national standards for de-escalation and bias training6
o Certification upon successful completion
Expected Outcomes
Enhanced officer safety and professionalism4
Reduced use of force incidents and improved crisis management53
Increased community trust and better outcomes for all parties53
Officers equipped to recognize and mitigate their biases, leading to more
equitable policing21
Summary Table: Key Course Components
Module Focus Areas Methods
Bias Awareness Implicit/explicit bias, self-assessment,
impact
Reflection,
discussion
De-escalation Skills Communication, empathy, crisis
response Scenarios, role-play
Integration &
Practice
Linking bias to de-escalation,
community trust
Peer coaching,
feedback
Ongoing
Development Refreshers, assessment, certification Evaluation, review
This integrated course draws on best practices in both bias and de-escalation
training, emphasizing practical skills, continuous improvement, and community
engagement to create safer, fairer, and more effective policing
Comments